Internal Controls - Controlling Risk in the Workplace: The Manager's Role

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Table of Contents

• Title Screen
• Introduction
• Chapter 1: How Do You Contribute?
• Chapter 2: Workplace Risks - Should You Be Concerned?
  • Where Do Risks Exist?
  • Where Do Risks Exist - Cooking
  • Workplace Risks
  • Finding Risks - Visitors
• Chapter 3: Internal Controls - How Do You Measure Risk?
  • Measuring Risk Examples
  • Questions to Ask Yourself
  • Controlling Risks
  • Risk Management Choices - Accepting Risks
  • Risk Management Choices - Controlling Risks
  • Risk Management Choices - Avoiding or Transferring Risks
• Chapter 4: Internal Controls - Stolen Property
  • Everyday Internal Controls - Preventive Controls
  • Everyday Internal Controls - Detective Controls
  • Identify Preventive and Detective Controls
  • Controls Work
  • The Personal Experience of Andrew Bouie
  • Internal Controls Checklist - Andrew Bouie
• Chapter 5: Management and Internal Controls: Setting the Right Tone
  • Effective Internal Controls
  • Policies and Procedures
  • Clear and Understandable Policies and Procedures
  • Getting it Right
  • Getting it Right - Potential Problems and Corrections
  • Morale and Internal Controls
  • Measuring Team Morale
  • Management Action to Maintain High Morale
• Chapter 6: Who is Responsible - Sam, Mail and Supply Clerk
  • Who is Responsible for Internal Controls? - Lian, Sam's Manager
  • Who is Responsible for Internal Controls? - Tom, Project Assistant
  • Who is Responsible - András, Tom's Manager
• Chapter 7: What if There is a Breakdown in Controls? - Dear Captain Control
• NYS Office of the Inspector General
• Final Assessment

Copyright 2014
New York State Governor's Office of Employee Relations