Internal Controls - Controlling Risk in the Workplace: The Manager's Role
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Chapter 5: Morale and Internal Controls
The state of the spirits of a person or group as exhibited by confidence, cheerfulness, discipline, and willingness to perform assigned tasks.
The American Heritage® Dictionary of the English Language, Fourth Edition copyright ©2000 by Houghton Mifflin Company. Updated in 2009. Published by Houghton Mifflin Company
Employee morale is contagious - it grows. It also directly impacts your staff's willingness to adhere to internal controls, share ideas for improvement, or report any breakdowns in controls.
Consider your department and assess its state of morale. Is it a department in bloom, or are its branches a little bare?
Copyright 2014
New York State Governor's Office of Employee Relations