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Table of Contents

1. Title Screen
2. Learning Objectives
3. Law and Regulations
4. Definitions
5. Categories of Violence
6. Workplace Violence Policy Statement
7. DOS Workplace Violence Policy Statement
8. Risk Evaluation and Determination
9. Workplace Violence Prevention Program
10. Workplace Violence Prevention Program Continued
11. DOS Risk Factors Identified
12. Methods to Address Specific Risk Factors Identified
13. Hierarchy of Work Controls
14. Incident Reporting System
15. Reporting Protocol
16. Reporting of Workplace Violence Incidents
17. Reporting and Protecting Privacy
18. Reporting of Workplace Violence Incidents Continued
19. Recordkeeping of Workplace Violence Incidents
20. Employee Reporting of Concerns or Incidents
21. Definitions: Imminent Danger and Supervisor
22. Employee Reporting of Concerns or Incidents Continued
23. Employee Information and Training
24. Annual Program Review and Update

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Copyright 2015
New York State Governor's Office of Employee Relations
New York State Department of State
Human Resources Management Training & Development